Refund Policy

Effective Date: 29th May 2025

At NameKwik, we’re committed to providing high-quality branding and naming services. If you’re not fully satisfied with our service, we offer a 30-day money-back guarantee, subject to the conditions outlined below.

1. 30-Day Satisfaction Guarantee

You may be eligible for a refund if:

• You are not satisfied with the service provided.

• You submit a refund request within 30 calendar days of your original purchase.

• You have not used, published, or registered any of the names or branding materials provided.

• Your request complies with our terms and is not abusive or fraudulent.

2. Important Conditions

• One-Time Refund Policy: Each customer is eligible for only one refund under this policy.

• Customized Services: For orders involving personalized research, strategy sessions, or consultations, partial refunds may be issued based on the portion of the service already delivered.

• Service Usage: If any part of the service (e.g., naming suggestions, domain availability checks) has been accessed or used inappropriately, your refund request may be denied.

3. Non-Refundable Items

🚫 Domain Names (Attached or Registered)
All domain names purchased, reserved, transferred, or suggested as part of a package are non-refundable once delivered or registered. This includes domains registered through third-party platforms or via our automated tools.

This is due to the irreversible and digital nature of domain registration — once secured, domains cannot be “returned.”

4. How to Request a Refund

To request a refund, please contact us at [email protected] with:

• Your full name and order number

• A brief reason for your dissatisfaction

• Confirmation that none of the deliverables (names/domains) have been used, published, or registered

We will review your request and respond within 1 business days.

Refund Initiation & Completion Time: 7 Working Days

5. Contact Us

If you have any questions regarding this policy, feel free to reach out:

📧 Email: [email protected]
🌐 Website: https://www.namekwik.com